Donate Life America is in process of revising a number of products on the Donate Life Store.  During this transition, some items may be unavailable or have limited quantities.  Please note that we expect this to be temporary and many popular items will be back in stock in the next 60-90 days.  We appreciate your patience as we upgrade and transition the Donate Life Store!

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Shipping & Returns

Delivery Time Frame

In-stock items on orders placed by 12 PM Monday-Friday EST will ship same day. 
If your order is received after 12 PM, it will ship on the next business day.
Backorders will be dispatched when items stock is replenished.

If you have an upcoming event or a firm in-hands date, please contact us.

All items ship from our warehouse located in North Carolina. 
US Economy Shipping: Shipping carriers will vary and can take 7-10 business days to deliver. 48 contiguous US States only.
UPS: Please reference the UPS ground map below to determine transit time for UPS shipments.

 

What If I Need To Return An Item?

Items held in stock are eligible for return/exchange within 30 days from the date your order shipped.
Log into the store and go to My Account to view your past orders. Follow the instructions on that page to request a return.
Call us at 800-582-9850, x4 if you have any questions.